Founded in 1995 as a non-profit society, Vancouver Farmers Markets (VFM) has grown to become one of Canada’s leading farmers market organizations with nine weekly markets, over 669,000 visitors per year, and annual vendor sales over $15.8 million. We operate vibrant and welcoming markets that feed people, build community and support small farms and producers in Vancouver, BC on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh people. We're proud to be part of a resilient local food network that values people and the land.
Vancouver Farmers Markets is recruiting a high energy, friendly and customer service-focused market manager for our busy, vibrant and established Riley Park & Trout Lake farmers markets.
Wage: $27.08 per hour, paid lunch break + 4% vacation pay in lieu of benefits
Hiring for two Market Manager positions:
Riley Park: 20 hours per week from mid March - Mid November
Trout Lake: 20 hours per week from mid March - Mid November
Key Tasks & Responsibilities
Market Crew Management
- Orientation, training and supervision of market crew
- Scheduling and delegating responsibilities to market crew
- Communication and preparation of market crew via email, meetings
- Identifying and training of new potential market managers from seasonal staff
Participant Coordination
- Scheduling and retention of vendors, ongoing throughout the year
- Planning market day layout of vendors (daysheet), community tables and buskers
- Collection of vendor fees, vendor sales reports and ensuring vendor policies are followed
Resource Management
- Maintain record of equipment and merchandise inventory
- Ensure equipment is being maintained, and perform basic equipment maintenance based on maintenance schedule
Market Operations
- Market set up and tear down
- Managing gift certificates, coupons, membership and merchandise sales
- Weekly market cashout
- On-site communication with staff, vendors, customers and neighbours
- Updating sales and inventory counts, communicate needs for supplies to Director of Operations/Operations Assistant
- Troubleshoot market site issues with Director of Operations and help find solutions
- Ensure markets are meeting VFM standards for safety, aesthetic appeal and permitted use
- Ensure market special programs (ie Sponsor activations, coupon program, donation station, etc.) are properly accounted for with space and equipment
- Communicating rule violations, follow-up paperwork
- Communicating changes in market operations procedures to Director of Operations
Events and Marketing
- Plan for special event, manage budget and resources
- Contribute to vendor bulletins and shopper newsletters as appropriate
- Ensuring posters and other marketing material are posted for upcoming events
- Updating social media
- Communicate events and new market features to Director of Operations
- Contribute to website and social media content pertaining to market events and happenings
Data Entry, Analysis, Meetings and Reporting
- Complete weekly market report
- Ensure Market Manager sales reports are up to date
- Provide monthly updates for staff meeting pre reading (template provided)
- Participate in monthly market manager meetings
- Report out monthly, quarterly, annually to Director of Operations, Board as needed
- Plan and ensure annual surveys take place at your market location
Skills/Attributes Required
- Ability to direct vendors and maintain positive vendor relations
- Ability to organize and plan for on site event logistics
- Ability train and delegate service staff
- Ability to communicate clearly and diplomatically with a variety of stakeholders (i.e. business associations, vendors, neighbour's, community groups, regulatory authorities)
- Ability to manage daily market funds and market money up to $5,000
- Ability to enforce market policies
- Knowledge of event and food safety, either though the completion of Market Safe or Food Safe or both
- Physically able to withstand long periods of standing, lifting 40lbs unaided and working in all types of weather
- Good driving record, Class 5 driver’s license is an asset (having your own vehicle is an asset)
- Basic First Aid training an asset
Please upload a cover letter explaining your interest and your resume outlining your qualifications.
Deadline for Applications: March 10, 2025
Only those applicants selected for an interview will be contacted. Thank you for your interest in the Vancouver Farmers Markets!
VFM values a diverse workplace and strongly encourages women, 2SLGBTQIA+ individuals, people with disabilities, members of ethnic minorities, and Indigenous Peoples to apply.
VFM is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by municipal, provincial or federal laws.