High School education, training or an equivalent combination of education and experience required
Previous dispatch, cashier, and/or customer service experience preferred
Competencies:
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Effectively present information in one-on-one situations to customers and other employees of the company
Add, subtract, two- digit numbers and multiply and divide with 10s and 100s, perform these operations using units of American money
Determining causes of operation errors and deciding what to do about it
Pleasant with others, good-natured, cooperative attitude
Reliable, responsible, and dependable
Honest and ethical
Knowledge of the structure and content of the English language including the spelling and meaning of words
Aptitude to work independently as well as in a team environment
Effectively multi-task and adapt to fast paced environment
Think ahead, connect pieces of information, and coordinate workforce accordingly
Basic math and computer skills
Read, write, and comprehend simple instructions, short correspondence, and memos
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
See details at close and far range
See under low-light conditions and in the presence of a glare or bright lighting
See objects or movements of objects to ones side when eyes are looking ahead
Match or detect differences between colors, including shades of color or brightness
Detect the differences between sounds that vary in pitch and loudness
Judge the distance of an object
Know the direction from which a sound originated
Quickly respond to a signal (sound, light, picture) when it appears
Listen to and understand information presented through spoken words
Read and understand information presented in writing
Make repeated movements of the fingers, hands, and wrists
Exert maximum muscle force to lift, push, pull, or carry objects
Keep balance or stay upright when in an unstable position
Make repeated adjustments to the controls of a machine or a vehicle to exact positions
Coordinate 2 or more limbs while sitting, standing, or lying down
Exert muscle force repeatedly or continuously over time
Use muscle force to propel oneself or to throw an object
Use abdominal and lower back muscles to support part of the body repeatedly or continuously over time
Bend, stretch, twist, or reach with body, arms, and/or legs
Work Environment and Physical Requirements: Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be exposed to construction and various weather conditions. The noise level in the work environment may range from moderate to loud. This position is performed inside as well as outside weather conditions. Regularly required to talk or hear. Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. Frequently lift and move up to 25 pounds.
Please note, this job posting/description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.