ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the general supervision of the Community Food Retail Manager, the Farmers Market Associate will provide seasonal on-site support to the day-to-day operations of the RiseBoro Farmers Markets. Additionally, the Farmers Market Associate will provide limited administrative support with record keeping, data collection, and marketing. The Farmers Market Associate will be actively engaged in client, customer, and vendor relationship-building in the market environment. Specific duties and responsibilities include:
Load, unload, stock, organize, and transport market inventory for sale at the market
Conduct SNAP/EBT and OTC transactions using a POS system
Distribute EBT tokens and nutrition benefit coupons accordingly, as well as complete card/cash purchases on the Square POS system
Provide customer assistance with questions pertaining to payment methods, basic market information, and vendor offerings
Assist in the setup and breakdown of tents and tables for the RiseBoro information booth; provide vendor support with setup and breakdown assistance as needed
Engage in neighborhood outreach through distributing program communications and advertisements i.e. posters, flyers, etc.
Attend weekly farmers market team meetings
COMPETENCIES
Excellent organizational skills and attention to details
Must possess strong communication skills with the ability to speak comfortably and courteously to a diverse population, while maintaining a professional and warm demeanor
Ability to maintain a positive attitude and customer service skills
Conversational English/Spanish speaker required
Familiarity with Bushwick, Brooklyn, NY area preferred
Ability to follow verbal and written instructions required
Valid drivers license highly preferred
Ability to lift up to 50 lbs. throughout the day
Ability to work outdoors for extended periods (i.e. 6-8 hours) and in most climates, excluding severe weather
Ability to work a flexible schedule; early morning and weekend schedule availability as required (Markets will take place on Wednesdays, Saturdays, and Sundays)
Experience processing cash, SNAP/EBT, and/or credit card transactions preferred
Commitment to RiseBoros mission, vision, and values
Experience in Microsoft Office Suite, particularly MS Word, Outlook, Excel, and/or Google equivalents
Ability to exercise good judgment and maintain confidentiality, particularly with client information
EDUCATION EXPERIENCE
High School Diploma or GED/HSE preferred
A minimum of one (1) year of customer service or community engagement work experience preferred
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.