ARC’TERYX -Community Marketing Managr

Job Title: Community Marketing Manager – Japan

Industry: Outdoor / Lifestyle / Retail

Location: Tokyo, Japan
Employment Type: Full-time

Company Overview

The organization is a global outdoor and performance apparel brand with a strong focus on community, innovation, and authentic engagement with core users. The brand connects with its audience through meaningful experiences, local partnerships, and sport-driven storytelling. The Japan team works closely with global and regional functions to deliver market-relevant initiatives while maintaining alignment with global brand strategy.

Position Summary

The Community Marketing Manager will lead retail- and community-focused marketing initiatives across Japan. This role is responsible for building long-term engagement with core users through community outreach, sponsorships, events, and partnerships. The position works closely with retail stores, business partners, and internal marketing teams to strengthen brand awareness and foster deep connections within the local outdoor community.

The ideal candidate is energetic, entrepreneurial, and deeply involved in outdoor sports, with a passion for delivering compelling brand experiences and activating communities at a local level.

Key Responsibilities

• Develop and execute localized community marketing strategies aligned with Japan market objectives and global brand direction

• Build and maintain strong relationships with sports organizations, clubs, training facilities, athletes, guides, and retail partners

• Recruit, manage, and support store-based brand ambassadors

• Plan and execute in-store and local community events in line with the annual brand calendar

• Collaborate with retail teams and B2B partners to activate seasonal community initiatives

• Coordinate with store and area managers to deliver consistent and engaging community programs

• Track and report on community engagement and event performance on a monthly basis

• Create regular opportunities for store staff to participate in brand-related sports activities

• Manage the annual community marketing budget and ensure effective allocation of resources

Required Skills & Experience

• Minimum 3 years of experience in community marketing or retail operations within the outdoor, sports, or lifestyle industry

• Strong personal involvement and hands-on experience in outdoor activities such as climbing, trail running, or snow sports

• Established network within relevant clubs, gyms, or sports associations in Japan

• Excellent communication, relationship-building, and stakeholder management skills

• Strong problem-solving ability with a proactive, flexible mindset

• Ability to manage multiple projects and collaborate across cross-functional teams

• Experience in project coordination and execution

• Proficiency in Microsoft Office tools

• Bachelor’s degree or equivalent in marketing or a related field

• Solid understanding of the Japanese retail environment and outdoor/sports goods market

Language Requirements

• Japanese: Fluent

• English: Business level

Compensation & Benefits

• Annual salary review and performance-based bonus

• Retirement and defined contribution pension plans

• Transportation allowance

• Full social insurance coverage

• Employee purchase discounts

• Housing and relocation support programs

• Access to nationwide accommodation, leisure, and sports facilities

• Health, wellness, and mental support services

• Parental leave and childcare support programs

• Nursing care leave and related benefits

• Access to online learning platforms and professional development resources

Holidays & Leave

• Over 128 annual holidays (varies by year)

• Paid leave granted upon joining

• Seasonal holidays (summer and year-end)

• Company anniversary leave

• Refresh leave and personal anniversary leave

• Sick leave and volunteer leave

• Special and bereavement leave

• Accumulated leave system for unused days